How to Grow Your Shopee Buyer Self-Collect Volumes — Without Adding Cost or Manpower
If you’re already operating a Shopee Collection Point, you’ve likely seen the benefits: increased footfall, additional income, and steady parcel traffic.
But as volumes increase, you may also be facing challenges:
“How do I manage more Buyer Self-Collect parcels without hiring extra staff?”
“How can I grow further, without compromising customer experience?”
The answer lies in process efficiency — and one powerful upgrade is introducing a Self-Pick system within your store.
With support from CollectCo, you can streamline operations, grow Buyer Self-Collect volumes, and make your store a go-to pickup hub — all without raising overheads.
💡 First: Why Focus on Buyer Self-Collect?
Buyer Self-Collect (BSC) is when Shopee customers select your store as the delivery point during checkout. This service is growing rapidly as more online buyers prefer flexible, secure pickup locations near them.
Why it’s great for you:
- High volume potential from Shopee’s growing customer base
- Recurring foot traffic and returning customers
- No need to deal with parcel senders or returns
- Shorter customer interactions compared to traditional courier drop-offs
But — more Buyer Self-Collect parcels can also mean longer queues and higher handling time… unless your in-store process is optimized.
🔄 Enter: The Self-Pick Process
A Self-Pick setup means customers find and retrieve their own parcels using tracking numbers, digital codes, or shelf identifiers — with minimal staff involvement.
How it works:
- Parcels are sorted into numbered shelves or zones.
- Customers receive pickup instructions via Shopee.
- Upon arrival, they locate their shelf and collect the parcel directly.
It’s fast, efficient, and reduces the strain on your team.
📈 Benefits of a Self-Pick System
| Benefit | Without Self-Pick | With Self-Pick |
|---|---|---|
| Staff Time per Pickup | 2–3 minutes | <1 minute |
| Queue Management | Slower, high interaction | Fast turnover |
| Customer Experience | Waiting and verification | Empowered & efficient |
| Max Volume You Can Handle | Limited | Scalable |
| Operational Cost | Higher | No increase |
In short: Self-Pick = more parcels, less effort.
🛠️ How CollectCo Helps You Implement Self-Pick and Scale
At CollectCo, we don’t just onboard you as a Shopee Collection Point — we help you transform it into a high-volume, low-effort parcel hub.
✅ Self-Pick Implementation Support
We guide you step-by-step to:
- Set up shelf labeling systems
- Organize parcel zones
- Educate your staff and customers
- Create visual guides for in-store use
✅ Training & Tools
From signage to storage strategies, we equip you with templates and best practices to minimize confusion and maximize flow.
✅ Buyer Self-Collect Volume Growth
We help position your store to get more BSC volume by improving your listing visibility, customer experience, and repeat traffic — so you can grow without stretching your team.
🏪 You’re Already a Collection Point. Now Be a High-Volume One.
With ecommerce in Malaysia growing every month, the opportunity is right in front of you. The stores that scale smart — not just big — will win the long game.
Let Buyer Self-Collect be your growth engine.
Let Self-Pick be your process advantage.
And let CollectCo help you every step of the way.
👉 Ready to grow your volume — without growing your cost? Contact us today.
Cara Tingkatkan Jumlah Buyer Self-Collect di Kedai Anda Tanpa Tambah Kos atau Pekerja
Jika anda sudah jadi Shopee Collection Point, anda tentu tahu manfaatnya — pelanggan datang ke kedai, anda dapat pendapatan tambahan, dan parcel sentiasa masuk.
Tapi bila parcel semakin banyak, anda mungkin tertanya:
“Macam mana saya nak urus lebih banyak parcel tanpa tambah pekerja atau kos?”
“Macam mana nak tingkatkan lagi keuntungan tanpa pening kepala?”
Jawapannya ialah — susun proses kerja jadi lebih cekap.
Dan salah satu cara terbaik ialah guna sistem Self-Pick, iaitu pelanggan cari dan ambil parcel sendiri dalam kedai.
Dengan bantuan CollectCo, anda boleh jadikan kedai anda lebih teratur, tingkatkan jumlah Buyer Self-Collect, dan semua ini tanpa kos tambahan.
💡 Apa Itu Buyer Self-Collect?
Buyer Self-Collect (BSC) bermaksud pelanggan Shopee pilih kedai anda sebagai tempat untuk ambil barang semasa mereka checkout.
Barang akan dihantar dari gudang Shopee terus ke kedai anda. Pelanggan datang dan ambil sendiri.
Kelebihan untuk anda:
- Parcel lebih banyak setiap hari
- Pelanggan datang semula berulang kali
- Tiada urusan dengan penghantar atau pemulangan
- Proses lebih cepat berbanding drop-off biasa
Tapi bila volume naik, staf pun jadi sibuk… melainkan anda ubah cara kerja di kedai.
🔄 Apa Itu Proses Self-Pick?
Self-Pick ialah proses di mana pelanggan cari dan ambil parcel mereka sendiri, tanpa bantuan staf.
Cara ia berfungsi:
- Parcel disusun ikut rak atau nombor zon.
- Pelanggan dapat SMS atau notis dari Shopee dengan nombor tracking.
- Sampai di kedai, mereka terus cari parcel di rak dan ambil.
Mudah, cepat, dan kurangkan beban pekerja.
📈 Kenapa Self-Pick Membantu Anda Untung Lebih?
| Perkara | Tanpa Self-Pick | Dengan Self-Pick |
|---|---|---|
| Masa staf per pelanggan | 2–3 minit | <1 minit |
| Barisan pelanggan | Panjang, perlahan | Cepat, lancar |
| Pengalaman pelanggan | Perlu tunggu staf bantu | Ambil sendiri, mudah |
| Jumlah parcel boleh uruskan | Terhad | Lebih banyak |
| Kos operasi | Meningkat | Kekal sama |
Self-Pick = lebih banyak parcel, kurang kerja.
🛠️ Bagaimana CollectCo Boleh Bantu Anda?
Sebagai rakan Shopee Collection Point, CollectCo sedia bantu anda urus volume lebih tinggi tanpa tambah kos.
✅ Bantu Sediakan Sistem Self-Pick
Kami bantu anda susun rak, letak label, buat zon parcel, dan ajar cara paling mudah untuk pelanggan ambil sendiri parcel.
✅ Latihan & Alat Sokongan
Kami bagi poster, contoh susun atur, dan panduan untuk pastikan pelanggan faham sistem baru ini.
✅ Tingkatkan Jumlah Buyer Self-Collect
Kami juga bantu promosi dan tingkatkan keterlihatan kedai anda dalam Shopee supaya lebih ramai pembeli pilih kedai anda.
🏪 Anda Dah Jadi Collection Point — Sekarang Masa Untuk Naik Level
E-dagang makin rancak di Malaysia. Peluang makin besar.
Jika anda mahu urus lebih banyak parcel, tanpa tambah staf atau kos, Self-Pick ialah jawapan terbaik.
Dengan sokongan dari CollectCo, anda boleh jadikan kedai anda efisien, untung, dan mudah diurus.
👉 Berminat nak tingkatkan volume BSC anda? Hubungi kami sekarang.
